Learn Effective Solutions To Fix Voicemail Not Playing Issue On iPhone!
Overview: Are your voicemail not playing on your iPhone? You don’t know why this is happening? You are trouble about thinking that this will miss your important voicemail sent by someone to you. But, now you don’t have to worry as in this guide I am going to show you some effective solutions on how to fix iPhone voicemail won’t play which will help you to fix this issue.
Why Can’t I Listen To Voicemail On My iPhone?
There are some reasons due to which the voicemail not working on your iPhone. Below I have mentioned the two main reasons which cause iPhone voicemail won’t playing issue.
- If your phone app is not working well then this can cause iPhone voicemail not working.
- Having some problem with your device’s software and iPhone is not downloading the voice message from your wireless carrier. (The voicemail on your iPhone know as Visual Voicemail which downloads voice message from your wireless carrier onto your device).
The solutions below will help you to fix iPhone voicemail won’t playing issue.
Solution 1: Check If Your iPhone Mobile Carrier Supports Visual Voicemail
Most of the iPhone carrier supports Visual Voicemail but not all. So, you should first check this. If you are not sure about it then you can contact your mobile phone company and ask them.
Here are some carrier’s numbers:
This happens mostly when you switch from Sprint, T-Mobile or Verizon, or any other global cellular provider as well.
Solution 2: Close & Reopen Phone App
You can also fix iPhone voicemail not playing issue by just closing and reopening the Phone app. This will fix software bugs.
So, to close the Phone app, you need to double press the Home button. Now, the App Switcher will open and show you all the apps which you have just opened. Then swipe up the Phone app. Now, the Phone app has been closed. You can confirm it when it is not present in the App Switcher.
Solution 3: Restart Your iPhone
Another way to fix voicemail stops playing is to restart your iPhone. A simple restart fixes many issues may this can also fix this voicemail issue.
To restart iPhone 7 and later, you need to press and hold both Power + Volume Down keys unless the Apple logo appears on the screen.
To restart iPhone 6s and earlier, you need to press and hold Wake/Sleep button unless you see the power slider on the screen. After that leave the sleep/wake button and your iPhone will turns black and power off. Then again press sleep/wake button unless you see the Apple logo on the screen.
You can also simply Power OFF and Power ON your iPhone to fix iPhone voice message won’t play problem.
Solution 4: Check If You Have Entered Wrong Voicemail Password
If the voicemail password is changed then this can also cause voicemail not working issue. So, check it and again enter the right password. You can change the voicemail password using the Settings app Phone section.
Solution 5: Update Carrier Settings
Cellular carrier update their cellular service and if you miss the update it then this can result in iPhone voicemail won’t playing issue.
Here, follow the steps to update carrier settings.
Step 1: On your iPhone open “Settings” and tap on “General”.
Step 2: After that hit on “About” and now if there is any new update is available then it will send you a pop-up message with “Not Now” and “Update” button.
Step 3: From there you need to tap on “Update” button to install the carrier settings update.
Solution 6: Reset Network Settings
You can also reset the network settings so that if there is any problem with the network which is causing the voice message not working issue will be solved.
Here, follow the steps to reset network settings.
Step 1: On your iPhone got to Settings > General > Reset.
Step 2: After that select “Reset Network Settings” and confirm the action.
Solution 7: Save Voicemail To Other Place And Then Play
Sometimes due to some reason, the iPhone voice message does not play directly, but you can save it to Voice Memo/Notes app so that the voicemail can play there.
Solution 8: Confirm Adequate Cellular Service
If your iPhone’s cellular service is not good or has very low coverage or spotty coverage or it is out of coverage area with “no service” indicator then you can’t receive voicemails.
This can send you a message for a voicemail that it will not play as visual voicemail can’t access the voicemail using this limited service.
In this case, you need to wait unless you receive a better signal.
Solution 9: Turn ON & OFF Airplane Mode
If your voicemail is not working then you should turn on the Airplane mode and after a few seconds turn it off. Now, try to play the voicemail and see it is working or not.
Solution 10: Call Voicemail Directly
If all the above solutions did not help you then you can directly call voicemail and play the voice message from there.
Below, follow the steps to do the same.
Step 1: On your iPhone open Phone app.
Step 2: Then tap Keypad.
Step 3: Now, press and hold 1. Doing this will call voicemail.
Here, you can check voicemails and play it.
I hope you have fixed iPhone voicemail won’t play issue after applying the solutions discussed above and now you can listen to all the voicemails easily.
Please share the article if it helped you so that it can help others who are facing this problem.
Max Field is a founder of ios-datarecovery.com. He is an iOS lover and loves to write tips, tricks, fixes for errors, data recovery solutions and more related to iOS, iPhone, iPad, iPod touch, iTunes and iCloud.